Do I get a confirmation of my order?
You will always receive an order confirmation from us. If you haven´t received it then it might be seen the mail for spam. Send us an e-mail and add our mail address (firstname.lastname@example.org) to your contacts, usually your spam filter leave then the mail. We will send you the mail again.
Can I cancel or change my order?
Refundable as long as you have not yet received confirmation from us.
I have a wrong product ordered, may I return this?
As a consumer you have a sale at a distance (via the internet) 7 days to change your mind. Return may only in its original packaging and unused. You should always contact us first. The shipping costs will be for your own expense.